Uganda has seen rapid growth in digital lending platforms, including
MoKash (a partnership of MTN & NCBA), Airtel Wewole (Airtel &
PostBank), QuickLoan (Airtel & Housing Finance Bank), and others like
ManguCash. These services are largely facilitated by telecoms but powered by
banks and fintech backends such as KCB and PostBank.
Mobile loans are attractive for their ease of access, requiring no
collateral or credit history, and can be accessed 24/7 using USSD or mobile
money apps. Loan amounts typically range from UGX 3,000 to 1 million, with
repayment terms of 14–30 days. However, interest rates are very high compared
to traditional banks, averaging 6.75% to 15% per month, and penalties apply for
late payments or rollovers.
Supporters of digital lending argue it empowers the unbanked, enables
small business capital, and is a necessary alternative in a cash-strapped
economy.
However, critics warn it is creating a debt trap due to overborrowing,
potential ground for scammers, exploiting the financially vulnerable, and lacks
the transparency and consumer protection standards found in traditional
banking.